The Most Important Management Skill of AllBook - 1997
Independent Publishing Group
Do you use words to their maximum effectiveness, to persuade and be really heard? Listening is maybe the most elusive of the communication skills. and here John Adair offers guidance to improve your natural capacities. He also goes beyond the basics by looking at such derivations as presentations, giving and receiving criticism, communicating and participating in meetings, and communication between departments.
Publisher: London : Pan, 1997
Edition: 1st. ed
Characteristics: viii, 257 p. : ill. ; 20 cm