Stepladders to Success for the ProfessionaleBook - 2002
The ability to communicate effectively in written and oral presentation is essential for anyone seeking a successful career. In the course of their work, professionals will need to produce reports, perform well in interviews, give presentations, and chair meetings, as well as deal with the daily barrage of e-mails and phone calls. In Communication Skills, Richard Ellis offers essential reading for any ambitious professional. This bookoffers both practical exercises and realistic guidance. The effectiveness, as opposed to the efficiency of e-mail and PowerPoint, is discussed. Drawing from his experience as a communications consultant, Ellis provides strategies for enhanced interpersonal, group and organizational communication.
Little training is given to doctors in breaking bad news to patients and their families. Stories of heartless behaviour by doctors ill-equipped for the task are rife. This user friendly book will help all health care workers to face the situation more confidently. Written by specialists in each field, it provides practical guidance on all types of situations